Privacy policy

 

Scope

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our website by us, the website operator [UPGRADE Training & Consulting GmbH & Co KG, Währinger Straße 119, A-1180 Vienna, Austria, Tel.: + 43 (1) 996 20 22 10, Fax.: + 43 (1) 276 29 85, Email: office@upgradegroup.com].

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the legal regulations.

Access data

The website operator or site provider collects data about access to the site and stores it as “server log files”. The following data is logged in this way:

  • Website visited
  • Time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used

The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.

Handling of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data collection.

Personal data is considered to be all information that serves to identify you as a person and that can be traced back to you – for example, your name, email address and telephone number. But also data about the company, name of your website, or which websites have been viewed by someone count as personal data. Personal data is collected, used and passed on by the Provider only if this is permitted by law or if the Users consent to the data collection.

Handling of contact details

If you contact the website operator using the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. Without your consent, this data will not be passed on to third parties.

Handling of comments and posts

If you leave a post or comment on this website, your IP address will be stored. This serves the security of the website operator: If your text violates the law, he wants to be able to trace your identity.

Integration of third-party services and content

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites, is integrated into this online offer. This always requires that the providers of this content (hereinafter referred to as “third-party providers”) perceive the IP address of the users. Because without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the display of this content. We make every effort to use only content whose respective providers use the IP address only for the delivery of the content. However, we have no influence on this if the third-party providers store the IP address, e.g. for statistical purposes. As far as we are aware, we will inform users about it.

Google Maps Privacy Policy

Our website uses Google Maps from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). By using the functions of this card, data is sent to Google. You can find out what data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/ glean.

YouTube Privacy Policy

Our website uses YouTube, the company YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

By calling up pages of our website that have integrated YouTube videos, data is transmitted to YouTube, stored and evaluated. If you have a YouTube account and are logged in, this data will be associated with that account and the data stored in it.

You can find out what data is collected when using YouTube and what this data is used for at https://www.google.com/intl/de/policies/privacy/ glean.

ShareThis Privacy Policy

Our website uses functions of ShareThis, a social bookmarking and sharing tool of the company ShareThis, 4005 Miranda Ave, Suite 100, Palo Alto, 94304 California, USA.

By using ShareThis’s social plugins, visitors are able to share content from this website on various social networks such as Facebook, Twitter, Google+ and others. When visitors share content with ShareThis services where they have an account and are logged in, the visit and sharing can be attributed to the user. ShareThis uses cookies, pixel tags, HTTP headers and browser identifiers to collect information about visitor behavior. If you would like to know more about how ShareThis uses your data, you can find all the information athttps://www.sharethis.com/terms/.

 

Privacy Policy for Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser plug-in under http://tools.google.com/dlpage/gaoptout?hl=de.Google Analytics uses cookies. These are small text files that make it possible to store specific information related to the user on the user’s device. These enable an analysis of the use of our website by Google.The information collected by the cookie about the use of our pages (including your IP address) is usually transmitted to a Google server in the USA and stored there. We would like to point out that Google Analytics has been extended by the code “gat._anonymizeIp();” on this website in order to ensure anonymized collection of IP addresses (so-called IP masking).

If anonymization is active, Google shortens IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google complies with the privacy protection provisions of the Privacy Shield Framework and is registered with the U.S. Department of Commerce’s Privacy Shield program, and uses the information we collect to evaluate the use of our websites, to compile reports for us, and to provide other related services to us. You can find out more at http://www.google.com/intl/de/analytics/privacyoverview.html.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you disable cookies, the functionality of our website may be limited.

Newsletter

When you sign up for our newsletter, you provide the above personal data and give us the right to contact you by e-mail. We use the data stored as part of the registration for the newsletter exclusively for our newsletter and do not pass it on.

If you want to unsubscribe from the newsletter – you will find the link at the bottom of each newsletter – we will delete all data that was stored when you registered for the newsletter.

Statistical collection and analyses

The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from the ActiveCampaign server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval, are first collected. This information is used to technically improve the services on the basis of the technical data or the target groups and their reading behaviour on the basis of their access locations (which can be determined with the help of the IP address) or the access times.

The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our nor ActiveCampaign’s intention to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Online access and data management

There are cases where we direct newsletter recipients to ActiveCampaign’s websites. For example, our newsletters contain a link with which the newsletter recipients can access the newsletters online (e.g. in the event of display problems in the e-mail program). In addition, newsletter recipients can correct their data, such as their e-mail address, retrospectively. Likewise, ActiveCampaign’s privacy policy can only be accessed on their website.

In this context, we would like to point out that cookies are used on ActiveCampaign’s websites and that personal data is thus processed by ActiveCampaign, its partners and service providers (e.g. Google Analytics). We have no influence on this data collection. For more information, please refer to ActiveCampaign’s privacy policy. We would also like to draw your attention to the possibility of objecting to the collection of data for advertising purposes on the websites https://www.aboutads.info/choices/ and https://www.youronlinechoices.com/ (for the European area).

Rights of the user: access, correction and deletion

Your data will be deleted if:

  • the purpose of the survey ceases to apply
  • the consent is revoked (newsletter unsubscription)
  • there is an objection by the user (“Delete my data”) and no

legal storage obligations (taxes and accounting).

The user has the right to receive information about the personal data that has been stored about him free of charge upon request. In addition, the user has the right to rectification of incorrect data, blocking and deletion of his personal data, provided that this does not conflict with a statutory retention obligation. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Use of SalesViewer® technology:

On this website, data is collected and stored for marketing, market research and optimisation purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of the legitimate interests of the website operator (Art. 6 para. 1 lit. f GDPR).

For this purpose, a JavaScript-based code is used, which is used to collect company-related data and the corresponding use. The data collected with this technology is encrypted via a non-recalculable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to personally identify the visitor to this website.

The data stored within the framework of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

The collection and storage of data can be objected to at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out order to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website is placed on your device. If you delete your cookies in this browser, you will have to click on this link again.

You can reach us at the following contact details:

UPGRADE Training & Consulting GmbH & Co KG
Schumanngasse 18/4A-1180 Vienna, AustriaTel.: + 43 (1) 996 20 22 10Fax.: + 43 (1) 276 29 85Email: office@upgradegroup.com